Whitby Wellbeing and Adventure - Privacy policy

Whitby Wellbeing – Privacy Policy

At Whitby Wellbeing, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you sign up for our wellbeing activities, events, or mailing list.

1. What Information We Collect

When you sign up for a session, event, or mailing list, we may collect:

• Your name

• Your email address

• Optional information such as phone number or health details (if needed for safety in a session)

2. How We Use Your Information

We use your information to:

• Manage your bookings and communicate about your sessions

• Send occasional updates about wellbeing activities, special events, or offers

• Improve our services and ensure your safety during participation

We will never sell, rent, or share your personal information with any third party for marketing purposes.

3. Email Updates and Consent

By signing up or attending a Whitby Wellbeing session, you agree that we may send you occasional emails about future activities, wellbeing events, and news.You can unsubscribe at any time by clicking the link in any email or by contacting us directly at daniel@whitbywellbeing.com.

We will always respect your preferences and keep communication minimal and relevant.

4. How We Store and Protect Your Data

Your information is stored securely using password-protected systems and cloud services that comply with UK data protection standards (UK GDPR).Only authorised Whitby Wellbeing staff have access to your data, and it is used solely for the purposes stated above.

5. Your Rights

You have the right to:

• Request access to the information we hold about you

• Ask for corrections or deletion of your data

• Withdraw consent at any time

To do so, please contact daniel@whitbywellbeing.com and we’ll respond promptly.

6. Data Retention

We keep contact details for as long as you wish to stay informed. Booking and consent records may be retained for up to 7 years for legal or insurance purposes, after which they are securely deleted.

7. Updates to This Policy

We may occasionally update this privacy policy to reflect changes in our activities or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions about how we handle your data or wish to update your preferences, please contact:Whitby WellbeingEmail: daniel@whitbywellbeing.com